WearFlame
Contact Us
Email is the fastest way to reach us, and a person reads every message.
Email support
support@wearflame.com
Most replies go out the same working day.
Support hours
Monday–Saturday, 10am–7pm IST
Messages sent outside these hours are answered the next working day.
Before you write in
Where is my order?
Dispatch emails carry your tracking number, and every order is listed with its current status on your account.
Track your order →I want to return or exchange something
Returns are accepted within 7 days of delivery. The policy covers what qualifies and who pays the return shipping.
Read the return policy →Sizing, fabric, payments, shipping
Answers to the questions we are asked most, including size guidance and which payment methods work.
Browse the FAQ →Changing or cancelling an order
Orders can be cancelled or changed within 1 hour of being placed. After that the order has gone to production and cannot be altered — everything we sell is printed to order, so there is no shelf to put it back on. If you need a change, email us as soon as you can and include your order number.
Wholesale, collaborations and bulk orders
For bulk printing, team or event orders, or collaboration enquiries, email support@wearflame.com with the quantity, the design and the deadline you are working to, and we will come back to you with what is possible.